Business Continuity Strategies

Business Continuity Strategies




During this time, as businesses assess remote work scenarios, we are continually monitoring vendor solutions and communicating their special offers to support rapid transitions. We will update this page as we gather new information. Contact us for expert guidance on how you should move forward based on specific business requirements.

Best-in-Class Vendor Offers

90-day free WebEx license with no financial commitment
Cisco Webex is the global leader in video and web conferencing. We offer services to scale to your needs, reach wherever you work and deliver what’s next for your business.

Cisco Meraki Remote Workforce is offering a set of discounts for entire family of security products
Meraki is the quickest solution to get virtual workers online and securely connected to corporate resources with access to VoIP telephony. Truly zero-touch provisioning: employees can plug a Meraki appliance straight out-of-the-box and have the same experience as at the office

Emergency Cisco AnyConnect VPN licenses
Cisco AnyConnect VPN allows end clients to unlock the maximum simultaneous user capacity of the ASA hardware and be authorized to support any number of authorized users during this 13 week period.

90-day free trial of Aruba Central
Aruba Central is a unified network operations, assurance and security platform that simplifies the deployment, management, and service assurance of wireless, wired and SD-WAN environments.

Free year of Fortinet’s FortiClient & Endpoint Management Server (EMS) version 6.0 subscription
FortiClient locks down visibility and control of your software and hardware inventory across the
entire security fabric. Identify vulnerable or compromised hosts and track all details of
systems and user profiles across your attack surface.

Citrix Virtual Apps and Desktops Premium End User/Device Licenses
Citrix is offering a BCP (Business Continuity Plan) promotion on term licenses for Virtual Apps (XenApp) and Desktops. These are renewed annually, allowing businesses to reassess the use case for their business in 12 months.

Amazon WorkSpaces for up to 50 users at no charge for new WorkSpaces customers
Amazon WorkSpaces is a managed, secure Desktop-as-a-Service (DaaS) solution. ou can use Amazon WorkSpaces to provision either Windows or Linux desktops in just a few minutes and quickly scale to provide thousands of desktops to workers across the globe.

RingCentral Office is free for educators (K-12 schools), health-care providers, or non-profits
RingCentral Office integrates phone, video, meetings, and messaging in one reliable, easy-to-use solution.

Top 3 Strategies for Business Continuity in Face of COVID-19

In critical times we look to our leaders to organize and protect us. As leaders it is imperative to reflect critically on what our employees are doing right now, and how to guide them to what they should be doing. Below are three strategies to maintain workforce continuity during uncertain times:

1. Policy
Important questions to ask involving company policies when there has been a change in the work environment due to unforeseen circumstances include: Are there any ambiguities in your business continuity plan that creates uncertainty for employees? Do they know if they should be coming into the workplace or if they can telework? How are you keeping them up to date when an event is declared, and your business continuity plan is enacted?

Here are some steps you can take to help reduce workforce uncertainty and ensure that your employees can transition smoothly and successfully:

• Involve executive leaders, communications, information technology, finance and payroll, human resources, legal and risk management, safety, security, facilities, and other key stakeholders as part of your business continuity strategy.
• Identify and prioritize critical business functions and departments.
• Catalog employee skills for resource pooling and cross-train employees so you have no single points of failure (SPOF).
• Develop a communications plan and update contact information for key personnel, customers, and vendors.
• If you do not currently have a business continuity plan or a disaster recovery plan, Broadleaf Group is here to assist you so that you can remove future uncertainty.

2. Communications
Once you have developed your communications plan, what are you doing to implement it? What steps are necessary for the organization to implement the business continuity plan?
Action items such as forwarding desk phones to cell phones is an example of a simple, yet manual task imperative for communications to operate fluidly. Leveraging technology to facilitate and keep business communications as normal as possible should be the goal during this time. Here are some examples of how to achieve this:

• Use email, phones, and text messaging when possible.
• Make use of UC or UCaaS solutions for remote workers.

o Calls go anywhere you choose with features like voicemail to email and call forwarding.
o Some solutions allow you to receive and make calls from your work phone number directly to your smartphone.

• Use video conferencing solutions to replace in-person meetings.

3. Maintain Operations Read More »

Introducing Cisco Spark

Cisco has reinvented the collaboration experience. The company has announced a new way ti deliver the three types of communication tools people use at work the most – messaging, meeting and calling – from the cloud. In addition, the phones and video conferencing systems can plug into the cloud and access the new services. Making the collaboration available from the cloud platform changes everything because:

It is designed from the ground up for highly secure collaboration that is delightful to use. Today, most of us use unconnected tools for team messaging, virtual meetings and phone calls. Called Cisco Spark, our new offer mixes messaging, meeting and calling in such a simple way that it is hard to tell where one ends and the next begins. With Cisco Spark, all three are parts of a complete user experience. For instance, with a single click you can turn a phone call into a video meeting. With a swipe you can move a video call from a room system to your mobile phone and then to another room—so you don’t have to miss anything when you need to move.
It makes setting up video rooms and phones a snap. Have you ever shown a QR code on your smartphone to board a plane? That’s how easy it is to set up a desk phone now.
It connects phone systems to the cloud. Enterprises have a lot invested in phone systems and other on-premises equipment. CiscoSpark Hybrid Services enables entirely new and amazing experiences by connecting this equipment to the cloud.For example, let’s look at what Cisco Spark Hybrid Services does when you place a call from a Cisco IP phone. The act of placing the call automatically creates a meeting in the Spark room that the two of you share. There, you can show content with a single click. We call this a “zero-touch meeting” because no one actually has to set it up—it is just there when you need it.
Cisco Spark Hybrid Services can connect more too. For example, it can link on-premises calendar servers to the cloud. This makes preparing for, arranging and joining meetings easier than ever—even from your mobile device. Simply type “@spark” or “@webex” into the location line when you create an invitation. Cisco Spark will start a room so the group can share content and ideas. It will also automatically put meeting details into the invitation.

It gives developers free rein. We think some of the best ideas will come from the outside. Cisco Spark for Developers provides powerful, open APIs so developers can create innovative and useful apps that extend the value of Spark.
“My team is passionate about making tools for work that are as simple and delightful as the tools we use at home,” said Rowan Trollope, senior vice president and general manager of Cisco Collaboration, Data Analytics and IoT groups. “Spark lets us give amazing experiences to companies of all sizes—from tiny start-ups to the Fortune 100. And we’re just getting started.”

See the latest webinar from Cisco Spark!

You’ll see all the ways Cisco Spark can help your business. And get our experts’ answers to questions from the audience.

Register and watch

Cisco Sparrk

Cisco Overhuals Flagship Video Conferencing Technology

Less is more was the theme of Cisco’s unveiling of the Cisco TelePresence® IX5000 series that provides a collaboration experience for 6 to 18 people. Less bandwidth – half that of previous versions and competitive three-screen systems. Less power – under 10 amps (that’s less than a hair dryer!).

Highlights of the Cisco® IX5000 series include:

Impressive multimedia experience. Cameras capture entire room. Whiteboard images are digitally corrected to enhance experience for remote participants. Multiple presentation sources can be viewed simultaneously and placed on any of the 70-inch screens. Theater-quality audio and microphone array provide crystal-clear audio.
Lower cost of ownership. Because the system requires much less bandwidth and power, companies will see reduced costs of operating system. The narrower size means there is no cost associated with modifying the conference room.
Simplification. The development team watched users of the older technology and made changes based on the frustrations they witnessed. Finding connection adapters was one sore spot. The team designed the new system with a universal video adapter that has connections for any device. WebEx was also integrated so participants could present cable-free.

4 Steps to Understanding Possibility of Video for Your Organization

More than half of communication efficiency is determined by tone of voice and body language, and many of these important nonverbal details are lost in email exchanges or conference calls. Face-to-face communication is more personal, building a higher level of trust, reducing confusion, and increasing accountability.

A survey by the Economist Intelligence Unit finds 75% of executives feel that in-person collaboration is critical to business success, affecting business outcomes more than other forms of communication.
Understanding how to incorporate video collaboration is the first step toward increasing innovation, building a competitive business advantage and seeing real ROI results.

Download the How To Get Started With TelePresence Guide guide to understand how:

• In-person collaboration can promote innovation and profitable growth
• Your video solution can pay for itself
• To select the best equipment and deployment model
• To create an effective video collaboration environment

The Unified Communications team at The Broadleaf Group can provide additional guidance with a no-cost assessment of your environment to see if this technology would enhance your business operations. Call 1-866-837-4103 or fill out the form in the right sidebar to get started.

Introducing Cisco Spark

Cisco has reinvented the collaboration experience. The company has announced a new way ti deliver the three types of communication tools people use at work the most – messaging, meeting and calling – from the cloud. In addition, the phones and video conferencing systems can plug into the cloud and access the new services. Making the collaboration available from the cloud platform changes everything because:

It is designed from the ground up for highly secure collaboration that is delightful to use. Today, most of us use unconnected tools for team messaging, virtual meetings and phone calls. Called Cisco Spark, our new offer mixes messaging, meeting and calling in such a simple way that it is hard to tell where one ends and the next begins. With Cisco Spark, all three are parts of a complete user experience. For instance, with a single click you can turn a phone call into a video meeting. With a swipe you can move a video call from a room system to your mobile phone and then to another room—so you don’t have to miss anything when you need to move.
It makes setting up video rooms and phones a snap. Have you ever shown a QR code on your smartphone to board a plane? That’s how easy it is to set up a desk phone now.
It connects phone systems to the cloud. Enterprises have a lot invested in phone systems and other on-premises equipment. CiscoSpark Hybrid Services enables entirely new and amazing experiences by connecting this equipment to the cloud.For example, let’s look at what Cisco Spark Hybrid Services does when you place a call from a Cisco IP phone. The act of placing the call automatically creates a meeting in the Spark room that the two of you share. There, you can show content with a single click. We call this a “zero-touch meeting” because no one actually has to set it up—it is just there when you need it.
Cisco Spark Hybrid Services can connect more too. For example, it can link on-premises calendar servers to the cloud. This makes preparing for, arranging and joining meetings easier than ever—even from your mobile device. Simply type “@spark” or “@webex” into the location line when you create an invitation. Cisco Spark will start a room so the group can share content and ideas. It will also automatically put meeting details into the invitation.

It gives developers free rein. We think some of the best ideas will come from the outside. Cisco Spark for Developers provides powerful, open APIs so developers can create innovative and useful apps that extend the value of Spark.
“My team is passionate about making tools for work that are as simple and delightful as the tools we use at home,” said Rowan Trollope, senior vice president and general manager of Cisco Collaboration, Data Analytics and IoT groups. “Spark lets us give amazing experiences to companies of all sizes—from tiny start-ups to the Fortune 100. And we’re just getting started.”

See the latest webinar from Cisco Spark!

You’ll see all the ways Cisco Spark can help your business. And get our experts’ answers to questions from the audience.

Register and watch

Cisco Sparrk

4 Tips for Mastering Meetings

Cisco commissioned a survey of over 800 people to find out how people feel about meetings. An astounding 9 out of 10 people would rather interact in ANY OTHER WAY than a meeting. Check out the infographic Cisco created based on results of the survey. It includes some tips for making meetings more productive and less time-consuming.

Cisco Overhuals Flagship Video Conferencing Technology

Less is more was the theme of Cisco’s unveiling of the Cisco TelePresence® IX5000 series that provides a collaboration experience for 6 to 18 people. Less bandwidth – half that of previous versions and competitive three-screen systems. Less power – under 10 amps (that’s less than a hair dryer!).

Highlights of the Cisco® IX5000 series include:

Impressive multimedia experience. Cameras capture entire room. Whiteboard images are digitally corrected to enhance experience for remote participants. Multiple presentation sources can be viewed simultaneously and placed on any of the 70-inch screens. Theater-quality audio and microphone array provide crystal-clear audio.
Lower cost of ownership. Because the system requires much less bandwidth and power, companies will see reduced costs of operating system. The narrower size means there is no cost associated with modifying the conference room.
Simplification. The development team watched users of the older technology and made changes based on the frustrations they witnessed. Finding connection adapters was one sore spot. The team designed the new system with a universal video adapter that has connections for any device. WebEx was also integrated so participants could present cable-free.

Broadleaf Group Earns Cisco Customer Satisfaction Excellence Award

Broadleaf Group is proud to be named a four-time, consecutive recipient of the Cisco Channel Customer Satisfaction Excellence Award. This distinction is presented to companies who possess the highest level of customer satisfaction based on client feedback and surveys.

As a Cisco Gold Certified Partner and Reseller, Broadleaf Group is among the top one percent of all certified Cisco partners. To attain this certification, Broadleaf Group has achieved advanced specializations in a variety of Cisco offerings.

About Broadleaf Group
Broadleaf Group, a proud member of the Reliable IT family of companies, is a leading provider of IT solutions throughout the United States. Broadleaf Group serves SMB, enterprise, state and local government and educational institution clients with the full spectrum of IT needs, through our eight stage lifecycle process: Consult, Architect, Procure, Configure, Logistics, OnDemand, Remote Completion, Manage. Let us show you how we can reduce unnecessary IT spend, shorten project timelines, and increase the efficiency of your IT organization. For more information, call 800.615.0866 or visithttp://www.BroadleafGroup.com.

Embrace Mobility While Addressing IT Concerns

Enterprise Strategy Group spoke with thousands of customers to learn how they viewed mobile computing. “55% of their survey respondents told them that mobile computing is very important to supporting employee productivity and 38% reported that they wouldn’t be able to do their jobs without a mobile device.”

The Benefits of Embracing Mobility

So, how do they recommend organizations embrace mobility while addressing IT concerns?

Mobile Workspaces. Mobile workspace technology brings together:

App delivery for all types of apps (Windows, web, SaaS, and mobile)
Data sync and share
Collaboration
Secure mobile access
Any device access
Any network and any cloud support
Together, the combination of these technologies will deliver full business mobility while supporting IT’s requirement around security, management and so much more.

Want to learn more? Read the recent ESG Whitepaper Mobile Workspaces: Deliver the optimum user experience while enabling mobility and productivity.

The Mobility team at The Broadleaf Group can provide additional guidance with a no-cost assessment of your environment to see if this technology would enhance your business operations. Call 1-866-837-4103 or fill out the form in the right sidebar to get started.

BROADLEAF GROUP ATTENDS VMWARE HOUSTON 2015 FORUM

Press Release: Houston, TX, November 10, 2015 – The Broadleaf Group attended the 2015 VMware Forum. The event gave participants the opportunity to learn about industry trends and speak to leaders in the IT field. The one-day conference provided information on cloud, virtualization and ways for organizations to enhance their IT systems.

The forum focused on increasing productivity of mobile and collaborative end users, as well as improving their quality of service. The presentations were divided into three categories: Business Mobility, Software and Hybrid Cloud Computing. Attendees learned about virtualization advancements across computing, storage, network and security. Additionally, the event showcased the agility enhancements made from software-defined enterprises. Primary attendees included Managers, Directors, Administrators and Developers from various areas of IT and a plethora of different companies.

“It was a pleasure to meet and speak with so many people who share our passion for IT. Collaborating with them on current issues and learning about their trials and successes make attending this event all the more worthwhile,” said Shawn Schouviller, Systems Practice Manager, Broadleaf Group.

About Broadleaf Group

Broadleaf Group, a proud member of the Reliable IT family of companies, is a leading provider of IT solutions throughout the United States. Broadleaf Group serves SMB, enterprise, state and local government and educational institution clients with the full spectrum of IT needs, through our eight stage lifecycle process: Consult, Architect, Procure, Configure, Logistics, OnDemand, Remote Completion, Manage. Let us show you how we can reduce unnecessary IT spend, shorten project timelines, and increase the efficiency of your IT organization.

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