800.615.0866 800.615.0866 Send Us an Email Send Us an Email
Broadleaf Connect Broadleaf Connect Texas DIR Texas DIR Support Support

Broadleaf Group, Houston TX

COLLABORATION

Work Together Seamlessly

Real-time communication for ideation and collaboration wherever your teams are located. We provide secure information sharing for your hybrid workforce.

Work Together Seamlessly

Create. Share. Exchange.

Productivity powered by analytics, insight and automation. We facilitate ideation and information sharing with real-time communication solutions that support teams and virtual teams working together seamlessly.

Communicate

  • The first phase of collaboration maturity involves unstructured collaboration, where employees communicate and collaborate in an ad hoc manner, without any formal processes or tools. This phase is characterized by informal conversations, phone calls, and emails.

Collaborate

  • The second phase involves the introduction of structured collaboration processes and tools, such as project management software, shared calendars, collaboration rooms, and group chat applications. This phase improves communication by providing employees with the tools they need to work together more efficiently.

Integrate

  • The third phase involves the integration of collaboration tools and processes with other business systems, such as customer relationship management (CRM), contact center, and enterprise resource planning (ERP) systems. This phase streamlines workflows and improves productivity by providing employees with a unified view of their work.

Produce

  • The final phase of collaboration maturity involves the creation of a collaborative ecosystem, where employees, partners, and customers can work together seamlessly. This phase involves the integration of collaboration tools with external systems, such as supply chain management systems, and the use of social collaboration tools such as wikis, blogs, and discussion forums.

Areas of Focus

Turn IT assets into business advantages. Our experience and planning expertise combined with strong partnerships with best-in-class technology partners provide clients a single source for all their technology needs.

Icon voice

Voice

  • Streamlined communication to improve collaboration and productivity
  • Flexible options for remote workers and mobile devices
  • Advanced call analytics to track usage and manage costs
Icon video

Video

  • Improved communication and collaboration between team members and clients
  • Reduced travel expenses and increased productivity
  • Enhanced security and compliance measures for sensitive communications
Icon contact center

Contact Center

  • Efficient and streamlined call handling for faster resolution and better customer satisfaction
  • Personalized service that builds customer loyalty and drives revenue
  • Robust analytics to track performance and make data-driven decisions
Icon audio visual

Audio & Visual

  • Dynamic visual and audio displays that capture attention and enhance engagement
  • Interactive experiences that allow customers and employees to engage with content
  • Advanced analytics to measure engagement and make data-driven decisions

Broadleaf Group Can Help

Man and woman with glasses discussing code on an external monitor

Design/Architecture

  • At Broadleaf Group we integrate sustainable solutions into everything we do and approach every project with a high-performance design strategy.
  • Broadleaf Group helps define strategic directions while focusing on bridging the gap between business requirements and the implementation of technology solutions.
  • Broadleaf Group will evaluate all business requirements and come up with solutions in the form of products and/or services. Once we are provided the project, our architects will not only find answers, we will actively drive the technical vision to success.
  • During the entire process, our specialists oversee all technological risks and make sure that the described solution proves to be consistent while meeting all the necessary requirements. We will coordinate ongoing activities and translate the design concept to IT operations. Throughout each project our architects resemble project managers who make sure that everyone involved, including the stakeholders, are on the same page and move in the right direction throughout all phases.
Group of people around a table in a meeting

Project Management

  • Project Management at Broadleaf Group provides direction of technical expertise to achieve your business goals and empower informed decisions throughout the project lifecycle.
  • Broadleaf Group respects your valuable calendar time with a customized, time-effective solution to keep you informed on projects by adjusting the communication plan to meet your needs.
  • Each step of the project from planning, risk management, scheduling, and organization to completion is aligned for optimal achievement using Broadleaf Group’s proven project management methodology.
A group of people work together in an open office

Lifecycle

  • Investment in the hardware and software that supports and drives your business is only the beginning of the IT lifecycle at Broadleaf Group.
  • Managing how it all gets set up, distributed, maintained, upgraded, and renewed takes significant resources from your team. Broadleaf’s lifecycle management services help your organization spend more time driving business growth. We help with everything else from planning and deployment to overall IT services management and ongoing support.

Best-In Class Technology Ecosystem

Logo Ring Central
Logo five9
Logo Microsoft
Logo logitech
address-circlecaret-downcloseemail-circlefacebook-circlefacebook-squarehamburgerinstagram-squarelinkedin-circlelinkedin-squarepausephone-circleplaytwitter-circletwitter-square