The Difference Experience Makes
Decades of experience with major IT vendors allow us to take a holistic view of your environment and implement proven, effective solutions. Intimate product knowledge coupled with an understanding of core business functions allow us to position innovative and creative solutions to enhance your operations.
Our depth and breadth of real-world experience in large-scale environments enable us to assess, scope, and complete projects efficiently. Our architects work closely with your team to determine the solution that best fits your company’s needs and constraints. After implementation, our array of support options ensures your solution is in good hands.
Service Highlights
Global UC architecture, design, implementation, and support for multiple top-5 oilfield services companies, including voice, video, contact center, and other advanced applications and integrations with third-party systems
Deployment of largest command and control visualization room in Texas
Vast experience with Cisco’s Unified Contact Center Express for creative, customized, and powerful solutions
Vendor-agnostic POCs for customers needing objective advice on UC solutions
Cisco UC software beta testing partner
Solutions
The Unified Communications Practice Group provides the most flexible, cost-effective, and nimble UC offerings in the industry today. Our team can help you normalize operational and product procurement costs while reducing support and infrastructure costs. We share our expertise and offer solutions to scale and deploy advanced UC in conjunction with other business applications, so you can better serve your customers and employees.
True multichannel collaboration solutions include:
Voice (phones, hard phones, soft clients)
Video (desktop, room-based, high-definition command and control)
Applications (Cisco WebEx, Jabber, Contact Center, Microsoft Lync integration, and Fax over IP)
We can leverage on-premise, colocated, and cloud-based solutions to fit scalability, resiliency, and redundancy requirements.
Solutions Experts
Unified Communications experience since Cisco’s entrance into the market
Large-scale UC upgrades and deployments (30,000+ endpoints)
Large-scale UC architecture and dial-plan design (multiple global clusters)
Unified Communications on UCS
Cloud-based UC, video, collaboration
Advanced contact centers (customer-facing, internal, revenue-generating)
Presence/Jabber/MS Lync integration
SIP/TDM gateway deployments
PBX integration/migration
Certified Personnel
Cisco Certified Internetwork Expert (CCIE)
Cisco Certified Network Associate (CCNA) Voice
Cisco Certified Network Professional (CCNP) Voice
Cisco Certified Voice Professional (CCVP)
Cisco Certified Design Associate (CCDA)
Cisco Unity Design Specialist
Cisco IP Telephony Design Specialist
Cisco IP Communications Express Specialist
Cisco Advanced Wireless Design Specialist
CompTIA A+
CompTIA Security+
TelePresence Video Field Engineer
TelePresence Video Sales Specialist
Cisco Partner Certifications
Advanced Unified Communications
Collaboration Architecture
Cisco TelePresence Express/Advanced
Various Cisco Voice/UC Specializations
