Lifecycle Management

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Service Highlights

Lifecycle Management describes the method and approach to the proactive replacement, support, patching, maintenance and improvement of the information technology environment.

The generally accepted I.T. lifecycle stages are study and planning, purchasing and acquisition, deployment and implementation, maintenance and optimization, replacement and improvement and recycling and destruction.

Several tasks and milestones exist within each stage, with many components remaining fluid throughout the enterprise at any given time. Each area of the environment will be in one or more stages as part of a healthy practice. The stages are limited by time, budget, deprecation and useful life policies, and other interrelated dependencies. The organization’s tolerance for rate of change, concurrent implementation, and upgrade effort is also taken into consideration.

Standardization results in the creation of consistent, repeatable configurations. These are an integral part of the I.T. Lifecycle Management process.

Service Value and Use Cases

• Following good I.T. Lifecycle Management hygiene results in a better customer experience, reduced downtime and/or shifted risk, and ensures continued accessibility to security and feature patches.

• Proactive component replacing reduces the emergent need to replace components that are considered end-of-life and no longer available. This also aids in overall enterprise resource planning by ensuring supply is accurately maintained for internal and external projects alike.

• Standardization is key to consistent, repeatable configurations that result in efficient supportability and the ability to locate resources to care for the environment.

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Lifecycle Management

• Proactive replacement of software and hardware components refreshes components prior to their imminent failure or end-of-life status.
• Standardization reduces specialized or overengineered designs, maintaining an environment that is simple and only as complex as governing policy and guidelines require.
• Enables the ability to orchestrate efforts and upgrades or replacements with global business drivers, deadlines or ideal change windows in consideration.
• I.T. Lifecycle Management is a cornerstone of every organization, even if a formal policy is not documented.