Managed IT Services
Our team is an extension of your team. Trusting your IT with us ensures that we are prepared and proactive every day. We have the ability to notice and understand things about your network quickly and efficiently, which directly translates into providing you with the best network protection possible. Placing your trust in us is not a responsibility we take lightly.
Managed Services is the practice of outsourcing tasks associated to lifecycle, support, and day-to-day operations of an organization. This includes proactive efforts such as patching and maintenance, as well as reactive efforts associated with unexpected device failures. These types of services are typically consumed per device or asset. Resources are available and tuned in 24 hours a day, 7 days a week, 52 weeks a year- regardless of holiday or vacation schedules.
Service Value and Use Cases
- Managed Services takes the tasks associated with lifecycle, support, and day-to-day operations of an organization, to build upon continuous improvement efforts.
- Managed Services offers advice for roadmap and long-term vision, as well as permanent resolution to recurring issues.
- Managed Services aims to simplify the complex, enabling more cycles for existing teams.
Broadleaf Group Can Help
- Managed Services enables a 24/7 watchful eye for devices, regardless of where they physically reside, including on premise and cloud workloads.
- Organizations with both simple and complex HR processes can benefit and easily incorporate into the service.
- Instantly enables a large team of experienced resources to assist with the shaping and improvement of the environment.
- Reduces risks for organizations that have limited resources, enabling recharging for key resources and overall better utilization of their expertise.
- By utilizing a recurring, per-device cost, any challenges that arise regarding human capital operational concerns or finding a correct fit for a resource, are simplified.
- Standard operating procedures are customized to fit each environment. Examples of this include, but are not limited to, elevation of permissions, types of operations that are possible without prior approval or change control, etc.
- Setup recurring ‘patch days’ each week, month, or quarter to address optional and critical patches that best fit the organization’s procedures and compliance requirements.